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- Acute Event Support
Acute Event Support
A physician in your corner when a medical crisis begins.
When a parent is rushed to the ER or a diagnosis arrives without warning, families are suddenly expected to make high-stakes medical decisions in an environment designed for doctors — not for them. Whether you need a single expert consultation or dedicated physician support for the full duration of the event, we are here when it matters most
Who This Is For
You do not have to navigate a medical crisis alone.
A COMMON SCENARIO
“My mother was admitted to Cedars last night. The doctors keep using terms I don’t understand, no one can tell me what the plan is, and I’m getting on a flight from New York in three hours. I don’t know what questions to ask or who to trust.”
Acute Event Support is designed for families facing an urgent medical situation who want calm, experienced physician guidance. Some families need a single conversation to gain clarity. Others need more involved support, advocacy, and coordination throughout the event.
What We Offer
Choose Your Level of Support
Two ways to engage, based on the level of guidance your family needs.
Acute Illness Consultation
A single physician consultation during an acute medical event. Ideal when you need expert clarity, a second opinion, or guidance on a specific decision — without committing to a full program.
Includes:
- 60-minute physician consultation
- Review of the current medical situation and available records
- Plain-language explanation of the diagnosis and care plan
- Guidance on key questions to ask the medical team
- Recommendations on next steps and red flags to watch for
- Written summary of the consultation
Single session · Pricing upon inquiry
Full Acute Event Support
Dedicated physician advocacy for the full duration of the acute event — from the moment of crisis through safe discharge. For families who want a physician actively in their corner throughout.
Includes:
- Everything included in the Acute Illness Consultation
- Up to 7 days of dedicated physician support
- Physician-to-physician advocacy with the hospital team
- Real-time family communication and guidance
- Care coordination across specialists
- Discharge planning and safety review
- In-person presence at key moments when needed
Flat fee · Pricing upon inquiry
Not Sure Which Option Is Right?
Starting with a consultation is often the right first step. If the situation becomes more complex or your family needs ongoing support, the consultation can transition into the full program at any point.
WHAT WE BRING TO EVERY ENGAGEMENT
Physician authority you can't get anywhere else.
Physician-to-physician communication
Dr. Grossman speaks directly with your medical team as a peer — with the clinical authority to ask the right questions and push back when needed.
Plain-language medical translation
Complex diagnoses, test results, and treatment options explained clearly so you can make informed decisions with confidence.
Advocacy for your goals
Your loved one’s values and priorities guide every recommendation. We make sure the care reflects what matters most.
Available evenings & weekends
Medical crises don’t follow business hours. We respond promptly when you need us — day or night.
Facing a crisis right now?
Call us directly. Dr. Grossman will respond promptly — day or night.