frequently asked questions
Choosing concierge healthcare is a personal decision. Below are answers to common questions about AllyMD Health, our services, and how our physician-led model works. If you don’t see your question here, we’re always happy to connect directly.
About AllyMD Health
Q: What is AllyMD Health?
A: AllyMD Health is a physician-led concierge healthcare practice that combines direct medical care, care coordination, and bedside advocacy into one continuous, personalized experience.
Q: How is AllyMD Health different from traditional medical care?
A: Unlike traditional models, AllyMD Health provides continuity across all care settings, direct physician access, and proactive oversight, reducing fragmentation and ensuring no detail is missed.
Q: Is AllyMD Health a replacement for my primary care physician?
A: AlyMD Health can complement your care but does not replace a primary care physician.
Services & Support
Q: What services does AllyMD Health offer?
A: Services include comprehensive medical record review, acute illness support, care coordination and logistical assistance, and advocacy with clinical companionship.
Q: Can I use individual services without a membership?
A: Yes. AllyMD Health offers flexible tiered membership options as well as à la carte services, depending on your needs.
Q: Do you provide support during hospitalizations or emergencies?
A: Yes. Dr. Grossman remains actively involved during emergency visits, hospital stays, rehabilitation, and post-discharge recovery to ensure continuity and advocacy.
Access & Availability
Q: What are your hours of operation?
A: AllyMD Health is available all hours, ensuring timely access and support whenever health concerns arise.
Q: How do I reach AllyMD Health when I need help?
A: Clients can reach AllyMD Health through phone or secure communication channels for real-time guidance and support.
Q: How quickly can I expect a response?
A: Response times are prioritized based on urgency, with rapid physician access for acute or time-sensitive concerns.
Membership, Pricing & Insurance
Q: Do you accept insurance?
A: AllyMD Health operates on a concierge model and does not bill insurance directly. However, we help clients navigate insurance coverage for external services and providers.
Q: What does membership include?
A: Membership provides ongoing physician access, proactive oversight, and care coordination, with details varying by tier. Full membership options are available upon consultation.
Q: Is AllyMD Health appropriate for seniors or caregivers?
A: Yes. AllyMD Health is built for seniors. Many clients are seniors or caregivers seeking comprehensive oversight, proactive planning, and support across care transitions.
Getting Started
Q: How do I begin working with AllyMD Health?
A: Simply schedule a consultation to discuss your needs and determine the best level of support for your situation.
Q: Can AllyMD Health help with a specific medical issue?
A: Yes. Whether you need help navigating a single concern or ongoing comprehensive care, services are tailored to your needs.
Q: Is AllyMD Health available to families or multiple members?
A: Yes. Care can be structured to support individuals, families, and caregivers as appropriate.
contact us
Still Have Questions?
We’re here to help. Speak directly with a physician and learn how AllyMD Health can support you or your loved one.